Frequently Asked Questions

General

Why have a camera system on my school buses?

School bus camera systems provide solid proof for accusations against drivers and bullying between students:

  • Captures everything on the bus, monitors student and driver interactions during routes 
  • Allows users to view four channels of video and audio simultaneously


Stop arm camera systems enhance student safety at bus stops: 

  • The only camera provider of 1080p/720p HD quality imaging· 
  • 3 megapixel IP digital cameras with simultaneous infra-red recording
  • Provide crisp images of violations, including the vehicle make, model, color, license plate, and driver image


What is included in a Fortress Mobile surveillance solution?

Any or all of these can be included in a Fortress Mobile solution:


  • Select a DVR and camera type that fit your needs
  • Stop arm camera systems to enhance student safety at bus stops
  • Wireless communication device
  • Live GPS vehicle tracking

Cameras

How do I determine how many cameras I will need, and where should they be located?

Things to consider are how big the vehicle is, what are you looking to see, are there any obstructions to this view, and what type of budget you have. Our sales and technical staff would be more than happy to discuss where and how many cameras your vehicles should have.

How do CCTV cameras work?

CCTV cameras capture everything on the bus, monitors student and driver interactions during routes:

  • 5MM, 3.6MM & 6MM Lens options, and rotation lens for easy mounting
  • Embedded soundboard & microphone to record both video and audio
  • Vibration Dampening Mounting Base
How do the stop-arm cameras work?

Capture crisp images of violations including vehicle make, model, color, license plate, and driver image:

  • 1080p & 720p resolutions
  • 4MM to 16MM Lens Options
  • Weather-resistant

Software

Playback software

View the captured video/audio recordings with GPS and sensory data. Easy to locate, retrieve, view, save, and share video data:

  • Snapshots and video clips
  • Calendar and event search/ alarm record search
  • Metadata including bus location, speed, direction, date and time, stop arm deployment.
  • Privacy facial masking of passengers
  • GPS Tracking
  • Track report
Auto Download Server

Locate and view data that is wirelessly transmitted to the download server:


  • Automatic download of Alarm files
  • Request a 1-time download on a vehicle on a specific date and time frame
  • Request a recurring download schedule
Central Monitoring System

Access to the list of vehicles for live viewing and tracking of vehicles:


  • Notification of fleet and which vehicles are in used
  • Real-time video and audio from any vehicle in use
  • Real-time GPS location tracking with the current speed
Is it easy to save pictures or clips and send them to others?

Saving still images or video clips is relatively simple. Our viewer is very Windows-friendly. Point & Click to capture and save images. There is a camera icon in the middle of the viewer that is clickable to create a still image. Then designate where to save it. Sending clips or pictures to others is also simple. When possible, images and clips can be emailed, uploaded (to Dropbox or Google Drive), or use the Network folders to share.

Central Monitoring System

Blurring stills or videos is easy:


  • Go to the TOOLS listing at the top of the viewer and select: Start Privacy Mask.
  • Go to the video or still image they want to blur.
  • With the left mouse button pressed, roll the cursor over the top of the face/image.
  • Release the mouse button when done, and the blur will be in effect.

WiFi & GPS

How does Wi-Fi in the yard work?

Wi-Fi equipped vehicles will automatically download video/audio files that are marked via the Event Marker. This process will start when the vehicle enters the Wi-Fi network. The Wireless Network can be configured for a single lot or multiple lots with multiple access points.

What are the benefits of Wi-Fi?

The main benefit of Wi-Fi downloads is that the "EVENT MARKED" video will automatically be downloaded to the assigned data server once the bus is within range of the access points positioned in the yard. While the DVR is still on, the user has access to the hard drive for other troubleshooting or viewing tasks.

How does the SureBus live GPS vehicle tracking system work?

We manufacture and install our GPS tracking system on the vehicle. Our products will accept all major SIM card carrier companies, like AT&T, Verizon, etc. The device obtains all the vehicles' geographic information and sends it out through the network to our cloud system (SureBus.org). After the fleet administrator has logged in, they can access any information online, which includes the vehicles' GPS info.

What are the benefits of live-tracking my vehicles?
  • Enhance your fleet safety and efficiency
  • Track your vehicles in real-time
  • Arrival notifications for buses save time and effort for the parent.
  • Real-time audio and video surveillance
  • Smart report generation, including route report, stop-arm violation report, engine report, vehicle speed report, etc.
  • Vehicle health monitoring; prevent the issue rather than fix it.
Do I need to have my own cell account to live track, or can I purchase it through Fortress Mobile?

You can use your SIM card to install the GPS, or you can purchase it from Fortress Mobile directly.