FAQ

GENERAL QUESTIONS

Why have a camera system on my school buses?

♦ School bus camera systems provide solid proof for accusations against drivers and bullying between students:

  • Captures everything on the bus, monitors student and driver interactions during routes 
  • Allows users to view four channels of video and audios imultaneously


♦ Stop arm camera systems enhance student safety at bus stops: 

  • The only camera provider of 1080p/720p HD quality imaging· 
  • 3 megapixel IP digital cameras with simultaneous infra-red recording
  • Provide crisp images of violations, including the vehicle make, model, color, license plate, and driver image
What is included in a Fortress Mobile surveillance solution?

Any or all of these can be included in a Fortress Mobile solution.

♦ Select a DVR and camera type that fit your needs

♦ Stop arm camera systems to enhance student safety at bus stops

♦ Wireless communication device

♦ Live GPS vehicle tracking

How can we help you?

DVRS

How do the DVRs work?

♦ Select a DVR and camera type that fit your needs:

  • 4, 8, or 12 CCTV cameras system
  • 4 CCTV cameras + 4 digital IP cameras system
  • 4 or 8 digital IP cameras system

♦ Record everything on and off the bus, including student and driver behaviors, stop arm violations, bus/driving meta information, and Incident Response button events.

  • Full WD1 or 1080p resolution by H.265 compression
  • Anti-vibration hard drive and SD card recording, up to 2TB storage
  • Digital zoom feature, built-in 3G/4G/Wi-Fi/GPS
How can I determine what is best for me between an SD Card or a larger HD system?

It will depend on how many days of recording and cameras you require. A standard 64GB SD Card will usually provide 8-12 days of video on a four-camera system. A 500GB HDD will provide 2-3 months of video. We typically recommend an HDD when using 5-8 cameras or when you need more than approximately two weeks of video storage for a four-camera system.

What is the maximum SD card capacity that the NOVA DVRs handle?

There is no limit to the SD card capacity. All Fortress Nova DVRs support SDXC, which means they support all types of SD cards. Please consult with the SD manufacturer or Fortress IT staff to ensure the SD card meets the application requirements.

CAMERAS

How do I determine how many cameras I will need, and where should they be located?

Things to consider are how big the vehicle is, what are you looking to see, are there any obstructions to this view, and what type of budget you have. Our sales and technical staff would be more than happy to discuss where and how many cameras your vehicles should have.

How do CCTV cameras work?

CCTV cameras capture everything on the bus, monitors student and driver interactions during routes:

  • 5MM, 3.6MM & 6MM Lens options, and rotation lens for easy mounting
  • Embedded soundboard & microphone to record both video and audio
  • Vibration Dampening Mounting Base

Camera Placements
How do the stop-arm cameras work?

Capture crisp images of violations including vehicle make, model, color, license plate, and driver image:

  • 1080p & 720p resolutions
  • 4MM to 16MM Lens Options
  • Weather-resistant
Stop Arm Camera Placements

SOFTWARE

Playback Software

View the captured video/audio recordings with GPS and sensory data. Easy to locate, retrieve, view, save, and share video data.

  • Snapshots and video clips
  • Calendar and event search/ alarm record search
  • Metadata including bus location, speed, direction, date and time, stop arm deployment.
  • Privacy facial masking of passengers
  • GPS Tracking
  • Track report
Auto Download Server

Locate and view data that is wirelessly transmitted to the download server.


  • Automatic download of Alarm files
  • Request a 1-time download on a vehicle on a specific date and time frame
  • Request a recurring download schedule
Central Monitoring System

Access to the list of vehicles for live viewing and tracking of vehicles.


  • Notification of fleet and which vehicles are in used
  • Real-time video and audio from any vehicle in use
  • Real-time GPS location tracking with the current speed
Is it easy to save pictures or clips and send them to others?

Saving still images or video clips is relatively simple. Our viewer is very Windows-friendly. Point & Click to capture and save images. There is a camera icon in the middle of the viewer that is clickable to create a still image. Then designate where to save it. Sending clips or pictures to others is also simple. When possible, images and clips can be emailed, uploaded (to Dropbox or Google Drive), or use the Network folders to share.

How easy is it to blur images (students, license plates, etc.)?

Blurring stills or videos has never been easier than it is now.


  1. Go to the TOOLS listing at the top of the viewer and select: Start Privacy Mask.
  2. Go to the video or still image they want to blur.
  3. With the left mouse button pressed, roll the cursor over the top of the face/image.
  4. Release the mouse button when done, and the blur will be in effect.

WI-FI & GPS

How does Wi-Fi in the yard work?

Wi-Fi equipped vehicles will automatically download video/audio files that are marked via the Event Marker. This process will start when the vehicle enters the Wi-Fi network. The Wireless Network can be configured for a single lot or multiple lots with multiple access points.

Wi-Fi in the Yard
What are the benefits of Wi-Fi?

The main benefit of Wi-Fi downloads is that the “EVENT MARKED” video will automatically be downloaded to the assigned data server once the bus is within range of the access points positioned in the yard. While the DVR is still on, the user has access to the hard drive for other troubleshooting or viewing tasks.

How does the SureBUS live GPS vehicle tracking system work?

We manufacture and install our GPS tracking system on the vehicle. Our products will accept all major SIM card carrier companies, like AT&T, Verizon, etc. The device obtains all the vehicles’ geographic information and sends it out through the network to our cloud system (SureBus.org). After the fleet administrator has logged in, they can access any information online, which includes the vehicles’ GPS info.

What are the benefits of live-tracking my vehicles?
  • Enhance your fleet safety and efficiency
  • Track your vehicles in real-time
  • Arrival notifications for buses save time and effort for the parent.
  • Real-time audio and video surveillance
  • Smart report generation, including route report, stop-arm violation report, engine report, vehicle speed report, etc.
  • Vehicle health monitoring; prevent the issue rather than fix it.
Do I need to have my own cell account to live track, or can I purchase it through Fortress Mobile?

You can use your SIM card to install the GPS, or you can purchase it from Fortress Mobile directly.

Featured Case Studies

Mecklenburg Public Transit

MTS – PUBLIC TRANSIT

MTS is a service that provides approved non-emergency subscription route & demand response transportation to eligible consumers within Mecklenburg county. The county estimates that there are over 200,000 residents that are eligible to use their services.

PARK ‘N FLY

One of the largest airport shuttle services in the U.S., Park ‘N Fly has over 200+ shuttle buses that provide transportation service to airports from its parking lot locations.

Craven County Schools

CRAVEN COUNTY SCHOOLS

Craven County School District (CCSD) provides transportation for students in Craven County Public Schools. The CCSD consists of 8,500 students at 25 schools with a fleet of 155 buses and 205 drivers, traveling more than a million miles annually.

School Bus

SOUTHERN REGIONAL SCHOOLS

Southern Regional School District is a New Jersey public school system located in Manahawkin. The school district serves 200+ teachers and 3,000+ students from seventh through twelfth grade.

Headquarters

Location: 3801 Rose Lake Dr., Charlotte, NC 28217

Toll Free: (800) 437-3920

Tech Support: (855) 556-7400

Local Phone: (704) 405-5000

Email: sales@fsiinc.com | support@fsiinc.com

Opening hours: 9:00 AM – 5:00 PM


Fleet Management

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